Liquid bridge

INTRODUCTION

Liquid Bridge Fund is company registered in South Africa in terms of the Companies Act No 71 of 2008, as amended and an authorized by the FSCA in terms of the FAIS Act, as amended (FSP number: 53058).

The FSCA has prescribed 6 outcomes applicable to FSP’s to ensure the fair treatment of clients and potential clients when providing financial services to such clients. Clients are valuable assets of an FSP and the FSP must always aim to protect the interests of its clients from the very first contact with such client, throughout the advice/ intermediary process, continuing through to when annual reviews are conducted with such clients. FSP’s should furthermore endeavour to meet clients’ expectations and ensure the fair treatment of its clients by means of ensuring that the best most suitable financial advice and ongoing high-quality financial services is provided to such clients.

THE 6 TCF OUTCOMES AND OUR COMMITMENT TO EACH 1

1. Consumers can be confident that they are dealing with firms where the fair treatment of Clients is central to the corporate culture.

· Liquid Bridge Fund is committed to conducting its work in the most professional manner which applies to all clients, potential clients, and suppliers. This is embedded in our Governance Framework that applies to all our staff members and agents.

· We use a long-term risk conscious approach on all our activities and thus conduct ongoing analysis of every business activity, internal and external. This includes but is not limited to:

ü Regular training for all staff members in relation to Client conduct (TCF), annual reviews of this policy and as and when necessary.

ü Ongoing regular TCF audits by our compliance officer to ensure that the Policy is being adhered to and advice on points of improvement

2. Products and services marketed and sold in the retail market are designed to meet the needs of identified consumer groups and are targeted accordingly.

· Our product design and selection where we make use of product suppliers is always done with the needs of our target market at heart.

· Our offering is continuously analysed to ensure that it is the best that can be offered to Clients, remains in accordance with regulatory and legislative requirements.

3. Clients are provided with clear information and are kept appropriately informed before, during and after the point of sale.

· All documents including sales and marketing material are written using plain English.

· Technical terms will be fully explained.

· The offering material will contain sufficient risk warnings where applicable and other disclosures to ensure the highest understanding of our offering and any underlying products

· All costs and charges are accurate and disclosed to the customer.

· Restrictions/exclusions/opt-ins and opt-outs associated with the product will be clear and in simple terms.

· Clients are made aware of the insurance policies we hold relating to the risks we may face.

4. Where consumers receive advice, the advice is suitable and takes account of their circumstances.

· Before marketing an offering, we will; assess whether we have the appropriate skills and business processes in place to provide advice and service that will be suitable for the target market and the product concerned.

· Where advice is given, it will always be with the interest of the client, in accordance with regulatory requirements where advice to clients is concerned, ensuring that a financial needs analysis is done and where one cannot be done or fully completed, the client is advised to take caution regarding the offering’s suitability to their needs

· All advice and services shall be in accordance with our Conflict-of-Interest Management Policy.

5. Consumers are provided with products that perform as firms have led them to expect, and the associated service is of an acceptable standard and as they have been led to expect.

· We will send regular reports and statements to our clients regarding the offering, our position, and the clients’ interests in the offering. This is done to ensure that the client remains updated about our holistic performance.

· Newsletters and fact sheets will be sent to our clients and potential clients on a regular basis

6. Consumers do not face unreasonable post-sale barriers imposed by firms to change product, switch provider, submit a claim or make a Complaint.

· Our Clients will be informed timeously on how to make changes or modifications to offerings should their needs change and will be informed of the risk of switching providers. Complaints will be dealt with in terms of our Complaints Resolution Policy which is always available to our clients and anyone on request and shall be made available on our website.

Liquid Bridge Fund is committed to Treating Clients Fairly and respectfully, ensuring that clients’ assets that are held by us are professionally and in-line with the commitments made to the clients, and sufficient protection for those assets is always in place. Beyond regulatory requirements, this is done with the highest appreciation of the fact that without the clients and their assets, our business cannot exist.

Liquid Bridge Fund is a Crypto Asset Service Provider (CASP) subject to and in compliance with the FSCA's regulatory regime of South African CASPs.

Liquid Bridge Fund is an authorized Credit Representative of Borro Money (Pty) Ltd, a licensed credit provider (NCRCP14706).

Bank accounts provided by Standard Bank (FSP11287).

IMPORTANT DISCLAIMER:

By using this website, you agree to our Terms of Use and Privacy Policy. You can view more disclaimers and terms which may apply to you depending on the services you take up on our Legal Disclosures Page.

Any Advice or information on this website is General Advice Only - It does not take into account your personal circumstances, please do not trade or invest based solely on this information. By viewing any material or using the information within this site you agree that this is general education material and you will not hold any person or entity responsible for loss or damages resulting from the content or general opinion provided here by Liquid Bridge Fund, it's employees, directors or content authors. Any investment where there is potential returns to be made comes with various risks. Alternative investments have large potential rewards, but also large potential risk. You must be aware of the risks and be willing to accept them in order to invest, we recommend that you contact your financial advisor, legal advisor, and/or tax advisor before making any investment with or through Liquid Bridge Fund. It is generally considered unwise to invest or trade with money you can't afford to lose or to place all your eggs (funds) in one basket. This website is neither a solicitation nor an offer to Buy/Sell alternative investments or other financial products. No representation is being made that any account will or is likely to achieve profits or losses similar to those discussed in any material on this website. The past performance of any trading/investment system or methodology is not indicative of future results. We will not be liable for any damages or losses caused by depositing funds into the wrong account, always verify account details with your bank to avoid making payments to fraudsters.

TREATING CUSTOMERS FAIRLY POLICY